Shipping & Delivery

We currently ship across India. International orders are not available yet.

Please double-check your address, landmark, and pincode at checkout. Couriers use this to find you — we can’t reroute a parcel once it has left us.

A flat delivery fee of ₹99 is added to every order.

Delivery is free on orders of ₹999 or more (after discounts).

Most scoops are packed within 1–2 business days and delivered in 5–7 business days after that, depending on your pincode.

Remote areas, festivals, weather, and courier backlogs can add a few days. We’ll share an estimated date on your order confirmation; treat it as a guide, not a guarantee.

Business days are Monday–Saturday, excluding public holidays. Sunday pickups are not always available.

Cash on Delivery is available on eligible orders. Please keep the exact amount ready in cash when the courier arrives.

If nobody is available after the courier’s standard attempts, the parcel may be returned to us. You can place a fresh order after that.

Use your 10-digit mobile number or tracking number on our Track Order page. Open orders show scoops still on the way; closed orders include cancelled or failed ones.

If your scoop hasn’t arrived by the estimated date, wait 48 hours, then write to us at whatisinmyscoop@gmail.com with your order number.

If the address you entered is incomplete or incorrect, extra courier fees or a failed delivery may apply. We’re happy to help, but we can’t always recover a parcel sent to the wrong place.